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About Us

My passion for automotive repair started when I was 16, working on my own vehicles and learning everything I could. What began as curiosity quickly turned into a lifelong career. Over the past 15 years, I’ve built my reputation on honesty, precision, and doing the job right the first time.

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I spent nearly 14 years at our local Toyota dealership, where I earned ASE Master Certification, achieved Toyota Master Technician status, and eventually became the shop foreman. In that role, I handled advanced diagnostics, major engine repairs, and guided technicians through complex issues. Those years shaped my standards — clear communication, accurate information, and repairs you can trust.

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I opened Quality First Auto to bring that same level of dealership‑grade expertise to a local shop where customers feel respected, informed, and confident. We are family‑owned and operated, and we take pride in treating every customer like a neighbor, not a number. Our mission is simple: provide high‑quality repairs at fair, affordable pricing. No upselling, no confusion, no pressure — just honest work backed by real experience.

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Our Values

At Quality First Auto, we believe in honesty, transparency, and treating every vehicle like it’s our own. We don’t cut corners, we don’t upsell unnecessary services, and we don’t hide information. We take pride in providing clear explanations and straightforward recommendations so you always know exactly what your vehicle needs.

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What Sets Us Apart

We combine dealership‑level skill with small‑shop personal service. You get master‑level diagnostics, accurate repairs, and clear communication — without dealership pricing or the feeling of being rushed or pressured. Every repair is performed with care, precision, and a commitment to long‑term reliability.

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Our Mission

Our mission is simple: deliver quality work and dependable repairs at fair, affordable pricing. We promise to communicate clearly, recommend only what your vehicle truly needs, and stand behind every repair we perform. Your safety, satisfaction, and trust are our top priorities.

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Certifications & Experience

  • ASE Master Certified Technician

  • Former Toyota Master Certified Technician

  • Former Toyota Dealership Shop Foreman

  • 15 years professional automotive experience

  • Advanced diagnostic and engine repair specialist

 

We’re proud to serve Beckley and the surrounding communities, and we look forward to keeping your vehicle safe, reliable, and ready for the road ahead.

Get in Touch

304-575-6077

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Frequently asked questions

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